Digital Transformation

Why Brands, Bigtechs, Fintechs and Banks Are All Taking Notice of Banking as a Service

The Asia Pacific region is leading the way in a revolution that is changing the way consumers interact with financial services. Banking as a Service (BaaS) has been spreading rapidly over the last couple of years, enabling brands to offer

Read More

Podcast: AirAsia and Payoneer Speak About the Digital Evolution in APAC

The evolution of digital transformation in APAC, accelerated by the pandemic and globalisation has been unprecedented in the last few years. To navigate this new world, and to shed more light on this topic, payments firm Payoneer partnered with the Digital

Read More

The Bank Branch of the Future: Consumers Prefer Hybrid Experiences

Digital banking has been displacing many branch interactions in the move towards digital. As consumers increasingly engage with their banks remotely and circumstances such as the pandemic as well as new digitally-focused strategies continue to play out, there are ongoing

Read More

How the Hong Kong Commercial Data Interchange Will Benefit SMEs

Recently the Hong Kong Monetary Authority laid out its new plan to boost the development of Hong Kong’s fintech sector, dubbed Fintech 2025 one of the key areas included creating a next-generation data infrastructure, the Commercial Data Exchange. The new

Read More

Huawei Vows To Enable Digital Ecosystem-Based Finance in APAC

Huawei held its first virtual Asia-Pacific Intelligent Finance Summit 2021 with the theme “Accelerate Digital Transformation in Banking, New Value Together” on 29 July 2021. As economies across the Asia-Pacific region continue to recover and rebound, leading banks and financial

Read More

APAC Consumers Turn to Social Media as Main Channel for Customer Support

In Asia Pacific (APAC), consumers are seeking customer support through social media platforms instead of making a call or sending an email, indicating that customers are expecting real-time responses to their enquiries and want shorter waiting time to solve their

Read More

From Relationships to Platforms – the Shift in Corporate Banking

Banking has undergone a major shift in recent years thanks to the advent and advancement of digital banking technology. This shift has also been accelerated by the COVID-19 pandemic, with lending, trade finance and cash management functions all under pressure

Read More