Digital Transformation APAC Consumers Turn to Social Media as Main Channel for Customer SupportBy Fintech News Hong KongApril 14, 2021 In Asia Pacific (APAC), consumers are seeking customer support through social media platforms instead of making a call or sending…
China InsurTech How Tencent is Trying to Fill China’s US$805 B Insurance Gap Using Social MediaBy Fintech News Hong KongSeptember 3, 2019 Over the past years, China’s Internet giant Tencent has been expanding its strategic positioning in the insurance industry. The Chinese…
