ZA Bank and Mox Bank Rank Among Top 10 Mobile Banking Apps in the World
by Fintech News Hong Kong October 16, 2023ZA Bank and Mox Bank, two of the eight digital banks from Hong Kong, have ranked in the top 10 of Sia Partners’ 2023 Mobile Banking Benchmark, a global study of mobile banking apps.
Sia ranked ZA Bank as 6th in the benchmark, while Mox Bank ranked 10th. DBS Digibank Singapore also made the list, claiming 7th place.
The benchmark assessed the performance of 148 banking applications in 19 countries across the EMEA region, North America, Asia and Australia.
The banks were evaluated on more than 85 criteria, in 3 scoring streams which are functionalities (FX), user experience (UX), and app store ratings.
According to the report, digital leaders are distinguished by their fully digital end-to-end offerings, innovative services, and implementation of new technologies such as ESG-related features, personal financial management, chatbots, and open and beyond banking.
The study also highlighted the growing competitiveness of non-European banks in the digital banking space with these three banks making it into the top 10.
