HSBC has partnered with Amazon Web Services (AWS) for a long-term strategic cloud agreement to drive their digital transformation for new and personalised banking services.

As part of a multi-year global agreement, HSBC will make AWS technology available across the bank’s lines of business to automate key processes and enhance operational efficiency with their customer-facing applications and Global Wealth & Personal Banking business.

HSBC will use AWS’s extensive portfolio of cloud services, including compute, containers, storage, database, analytics, machine learning and security. The former plans to use AWS serverless and analytics services, including Amazon Kinesis, to create a more personalised and customer-centric banking experience.

“Our work with AWS is an example of how HSBC continues to invest in secure and advanced technologies to make our digital banking experience even better for customers,”

said Dinesh Keswani, Chief Technology Officer and CIO for Digital, HSBC.

“Our ambition is to make it easy, safe, and reliable for customers to bank with us, whenever and wherever they are. HSBC’s collaboration with AWS helps us to deliver innovative banking solutions to customers at a faster rate, starting with our Wealth & Personal Banking business.”

“HSBC is continuing to expand its use of AWS to power its digital transformation and deliver innovative financial services that help customers manage, protect, and grow their wealth in new and more personalised ways. We look forward to our continued collaboration with HSBC as they leverage AWS’s proven capabilities, reliability, and security to drive efficiency across their business and become a more agile organization in the cloud.””

said Frank Fallon, Vice President, Financial Services at AWS.

Featured image credit: HSBC