Insurtech Insights Asia 2025, a major regional forum for insurance technology stakeholders, concluded on Friday (5 December) at the Kerry Hotel in Hong Kong.
The two-day conference focused on accelerating AI adoption and broadening access to insurance across Asia.
It drew more than 5,000 delegates and featured over 300 speakers.
Day one opened with a keynote by Christopher Hui, Secretary for Financial Services and the Treasury of the HKSAR.
He said:
“With the highest insurance density in Asia and penetration exceeding 18%, Hong Kong is uniquely positioned. We must use this fundamental strength as a launchpad to drive innovation and expansion across the entire region.”
He added that AI, new distribution models, ecosystems, and stronger infrastructure are now central to building a “smarter, faster, and more inclusive” insurance sector.
A fireside chat between Huynh Thanh Phong, Group CEO and Executive Director of FWD Group, and Kevin Strain, President and CEO of Sun Life, examined the role of AI, particularly generative AI, in improving access to healthcare and insurance.
Huynh Thanh Phong noted AI’s impact on data and cost management:
“With GenAI, there are significant opportunities to generate deep insights and leverage data to address customer concerns. This technology can substantially lower the cost of medical delivery. The key is ensuring that this reduction in cost translates meaningfully into improved productivity and accessibility for all.”
Featured image credit: Edited by Fintech News Hong Kong, based on image by Louis H. via Freepik
