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    Home»China»Yuno Expands in APAC with Singapore HQ and China Operations
    China Payments

    Yuno Expands in APAC with Singapore HQ and China Operations

    The global payment platform also launches AI solution NOVA to address failed payments and support cross-border growth
    Fintech News Hong KongFintech News Hong KongSeptember 26, 20253 Mins Read
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    Yuno Expands in APAC with Singapore HQ and China Operations
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    Yuno, a global payment orchestration platform, announced its expansion in the Asia-Pacific (APAC) region with the opening of regional headquarters in Singapore and new operations in China.

    The dual-office setup aims to support merchants in scaling across borders with a unified payment infrastructure.

    Earlier this year, Yuno also established regional headquarters in Qatar and London to serve the MENA and European markets.

    Founded by Juan Pablo Ortega and Julián Núñez, the entrepreneurs behind Latin American tech company Rappi, Yuno was created to simplify global payments after they experienced the challenges firsthand.

    The platform provides a single API that connects to over 1,000 payment methods and 450 providers across 195 countries, with built-in compliance for PCI DSS, GDPR, and local data privacy regulations.

    It also features smart routing to improve approval rates, reduce costs, and provide real-time payment insights.

    SheueChee Beh
    SheueChee Beh

    “China is one of the world’s most advanced digital economies, and its merchants are increasingly going global,”

    said SheueChee Beh, Senior Vice President and General Manager of Yuno in APAC.

    “We’re proud to partner with Chinese brands to remove the friction in cross-border payments and help them scale confidently on the world stage.”

    Singapore was chosen as Yuno’s APAC headquarters due to its position as a leading fintech hub, supported by regulatory frameworks, innovation programs, and global connectivity.

    The location allows Yuno to strengthen alignment with local regulations, support regional customers such as NetEase Games, and collaborate with strategic partners, banks, and payment providers.

    Yuno is also a member of the Singapore Fintech Association and Emerging Payment Association Asia, participating in local industry discussions and events.

    In addition, Yuno introduced NOVA, an AI-powered solution that addresses payment failures and abandoned checkouts by engaging customers via phone and WhatsApp.

    NOVA dynamically adapts conversations in over 70 languages and recovers failed payments while generating additional customer data.

    Pilots of NOVA in Q2 2025 showed up to 75% recovery on answered calls, with early adopters such as Rappi seeing an 8% increase in recovery rates.

    Juan Pablo Ortega
    Juan Pablo Ortega

    “Our goal is to become the go-to partner for businesses navigating global payments,”

    said Juan Pablo Ortega, Co-founder and CEO of Yuno.

    “Coupled with the launch of NOVA, Yuno is driving the charge towards agentic commerce, proactively solving merchant issues, all without manual intervention.”

    Yuno serves clients including McDonald’s, NetEase Games, GoFundMe, Uber, inDrive, and Rappi, and continues to expand in high-growth regions with localized solutions and regional expertise.

     

    Featured image credit: Edited by Fintech News Hong Kong, based on image by BungO via Freepik

    This article first appeared on Fintech News Singapore

    Yuno
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