Position title
VP of Operations
Description

As the VP Operations of Trust Wallet, you will play a pivotal role in shaping the future of self-custodial cryptocurrency wallets. You will oversee multiple critical functions within the company, including data analytics, finance, customer support, legal & compliance, and privacy. Trust Wallet is looking for a visionary leader with a strong problem-solving mindset, the ability to rapidly adapt to evolving technical concepts, and a passion for driving excellence in all aspects of our operations.

Responsibilities
  • Strategic Leadership: Collaborate with the executive team to develop and execute the company’s strategic vision, ensuring alignment with our mission and values.
  • Data Analytics: Lead the data analytics function to extract actionable insights from user data, enabling data-driven decision-making across the organization.
  • Financial Management: Oversee financial planning, budgeting, and forecasting to ensure the company’s financial health and sustainability.
  • Customer Support: Manage and enhance our customer support team, fostering a culture of exceptional service to our users.
  • Legal & Compliance: Ensure compliance with regulatory requirements in the cryptocurrency industry, working closely with legal and compliance experts to mitigate risks.
  • Privacy: Champion privacy initiatives, safeguarding user data and maintaining the highest standards of data protection.
  • Cross-functional Collaboration: Foster collaboration between departments, promoting a culture of innovation, learning, and continuous improvement.
  • People management: Set priorities for, coach, and develop team members across the aforementioned departments.
Qualifications
  • Proven experience in a leadership role within the cryptocurrency or fintech industry.
  • Strong problem-solving skills with the ability to navigate unique and complex challenges.
  • Rapid learner who can grasp technical concepts and stay updated on industry trends.
  • Exceptional communication and interpersonal skills to inspire and lead cross-functional teams.
  • Comfort with ambiguity or rapidly changing environments
  • Strong multi-project management skills.
  • Strong people management and stakeholder management skills.
  • Calm, detailed, non-aggressive personality.
  • Demonstrated success in driving operational excellence and efficiency.
  • Commitment to upholding the highest standards of data privacy and compliance.

Trust Wallet. A simple and secure mobile wallet for that supports 70+ blockchains and 10+ million assets, including NFTs. We provide a fully security audited system that makes it simple to store your cryptocurrency. Trust applications, designed for iOS, Android & Browser Extension, providing the best possible experience and ease of use.

Trust Platform is a set of core technologies and solutions that work together as an ecosystem with enhanced capabilities able to provide developers with advanced tools, enable the integration of blockchain and non-blockchain projects, and reveal the true power of blockchain to the general public. Components of Trust Platform are autonomous but, when working together, are able to augment each other to solve complicated technological challenges, including mass adoption.

Employment Type
Full-time
Job Location
Remote work from: Hong Kong
Date posted
February 8, 2024
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