Position title
VP, Digital Wealth and Portfolio Management
Description
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help their customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help their customers realise their dreams and aspirations at every life stage. Their financial solutions are not only the best in the business – they were made just right for you.
Responsibilities
- Develop digital Investment & Insurance transformation to drive wealth business, understand online product value and unique selling proposition
- Identify and well use of valid data points, shape overall digital wealth portfolio digitalization and roadmap for Consumer Banking business
- Be the internal and external evangelist for your products, helping stakeholders understand product benefits and unique selling proposition
- Lead and oversees various O2O sales journey across platforms to ensure consistency from application till transaction fulfilment
- Responsible for end-to-end digital product launch to ensure timely and smooth rollout
- Collaborating with different stakeholders who often have different set of concerns
Develop ideas to grow online channel share and conversion funnel across our digital platforms - Conduct small experiments to assess market acceptance and iterate continuously to achieve the desired outcome
- Drive customer immersions and champion the voice of customers by means of quantification (data) and qualification (verbatim) with any stakeholders
- Develop and implement go to market strategy, focus on increasing awareness and adoption of new Digital channel features & products
- Support post-implementation tasks such as user training to touch-points, production problem investigation, post implementation review and escalation
Qualifications
- Minimum 10 years of work experience in banking industry with at least 4 years at financial industry
- Experience in Investment AI & online advisory products/features is a plus
- Result oriented to drive business, key metrics including Digital Value Capture, online transaction, volume, and revenue
- Self-motivated, detail-oriented and take charge of responsibilities/area of duties assigned
- Team player with good interpersonal skills, self-motivated, detail-oriented and take charge of responsibilities/area of duties assigned
- With knowledge in broad Investment and insurance products would be a plus, not a must
- Be highly aware of market trend, new technologies, new Fintech products and advisory technologies
- Customer centric with eye for details, to develop best in class digital customer journey
- Proficient in project & product management, customer experience, and compliance matters
Hiring organization
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia.
Employment Type
Full-time
Job Location
Hong Kong, Hong Kong SAR, Hong Kong
