Position title
Head of Products and Solutions, Hong Kong and Macau
Description

The Head of Products and Solutions, Hong Kong & Macau (HKM) will be responsible for leading the HKM product team, working closely with the Hong Kong General Manager and Head of Products and Solutions, Greater China (GC). The position will collaborate with all the major functions (Marketing, Client Services, Consulting Services, Merchants Sales and Solutions, Government Relations etc) as well as Visa Singapore-based Regional Product executives across Issuing Solutions, Core Platform Solutions, Commercialization, Risk Solutions in order to continuously improve Visa product relevance and competitiveness in HKM, drive adoption of emerging solutions, and commercialize new products and capabilities.

Responsibilities
  • Develop go-to-market plan and roll-out AP Regional product priorities in HKM in order to strengthen Visa competitiveness in the market; launching new product initiatives on time, within budget and across multiple clients by leveraging a team of product experts and by facilitating alignment across functions
  • Manage Core Card and Core Platform product rules, pricing, baseline benefits / features in order to grow share and usage of Visa credentials across segments, including Affluent, Cross-border and Small Ticket
  • Grow value-added service revenues by building and converting a pipeline of clients for Engagement, Risk, Data and other value-added product offerings
  • Manage and meet financial performance indicators for Visa core products in HKM including revenue targets and operating expense budgets
  • Manage and meet business metric performance for Visa core products in HKM, including card-in-force, payment volume, transaction count
  • Be part of Hong Kong Leadership team, serve as the thought-partner of Country Manager and other functional leaders leveraging in-depth insights around payment landscape and Visa solutions
  • Lead a team of product experts focused on identifying solutions to address client needs, working closely with AEs and other functions to deliver best-in-class pitches that combine Visa capabilities in a 360 manner
  • Regularly interface with key payment ecosystem players – including issuers, merchants, regulatory bodies and industry experts – to gather feedback and refine Visa product priorities in HKM
Qualifications

The ideal candidate will be an experienced people manager with deep understanding of open-loop payment card issuing / acquiring business.

  • 15+ years’ experience in consumer cards marketing, new card launches, digital payment solution commercialization in an international card scheme, financial institution, or fintech
  • A natural collaborator, with excellent communication skills and strong executive presence
  • Disciplined and comfortable with ambiguity, possessing the maturity and capability to interact and influence across multiple levels and organizations internal and external to Visa
  • Experience in building and coaching a high-performing team
  • Strong understanding of trends and themes in payments and commerce; futurist outlook and passion for technology innovation
  • Concise and compelling English communications (verbal and written) a must
  • Professional fluency in Cantonese and/or Mandarin highly desirable
  • Post graduate qualifications and top tier MBA highly desirable

What will also help:

  • Understanding of Visa business and organization
  • Passion for the transformative power of technology for the good of the world
  • An impressive record of digital products/services delivered from idea through to commercialization
  • Ability to connect the dots between product, design, technology, and strategy to solve complex problems
  • Track record for a proven ability to attract, hire and train top talent

Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Their purpose is to uplift everyone, everywhere by being the best way to pay and be paid.

Employment Type
Full-time
Industry
Financial Services
Job Location
Hong Kong, Hong Kong SAR, Hong Kong
Date posted
March 11, 2024
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