Position title
Business Operation Executive



The Business Operation Executive will be responsible for undertaking operation related processes for Matrixport. The candidate will be based in Hong Kong with respective permanent residency/citizenship.

  • Assist and support in pre & post-sales for cryptocurrency custodian solutions
  • Follow up KYC and account opening process for new clients
  • Conduct training for clients and handle clients’ queries in a timely manner
  • Understand client’s needs and monitor client’s portfolio and assets movement
  • Gather data and prepare report for analysis
  • Work closely with other business units to ensure smoothness of product integration
  • Prepare monthly billing and sales commission
  • Involve in the process of UAT testing to increase the user experience
  • Assist in ad hoc projects or tasks as assigned by the supervisors
  • Degree in Business Administration and/or relevant discipline
  • 2-3 years of experience in account management / pre-sales & sales support, and experience in crypto-related or finance / fintech industry working experience would be a plus
  • Fresh graduate are welcome
  • Strong interest in cryptocurrency / blockchain or fintech industry
  • Proficiency in using PowerPoint, Word, Excel
  • Good command in both English & Chinese
  • Good communication skills, presentation skills and data analysis skills
  • Detail-oriented and good team player

Matrixport is Asia’s fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe.

Employment Type
Job Location
Hong Kong, Hong Kong
Date posted
May 30, 2024
Valid through
June 28, 2024
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