Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Digital Banking
Recognised in the industry with the 'Best Mobile Banking Service Award' in The Asian Banker Hong Kong Awards 2022 and the 'Outstanding Digital Banking Service' in the Capital Outstanding eCommerce Awards 2021/22, Hang Seng Bank's acclaimed mobile app and creative digital capabilities continue to innovate and provide trusted banking, investment and wealth management services, taking care of individual's financial needs anytime, anywhere.
Join our Digital Banking Team and be part of the accelerating WPB transformation within today's digital financial services ecosystem. Together, we champion innovative, seamless, convenient and best-in-class personalised user experience for over half of Hong Kong's adult population.
We are currently seeking high caliber professionals to join our team as Assistant Digital Platform Manager – Digital Onboarding.
- Assist to deliver digital onboarding journey under Agile methodology
- Assist Product Owner to drive the end to end solution design from front-end to back-end
- Establish user stories, acceptance criteria, and support testing
- Ensure in compliance with local, Global and regulatory standards and policies
- Able to work independently with various stakeholders, including business users, scrum master, UX/UI, technology, first/second line of defense and external vendors
- Deliver an excellent digital journey through keeping track of industry trends, analyzing web analytics, understanding customer behaviours and post-launch review
- Explore and develop digital initiatives and opportunities by being open to new ideas
- University degree in Business Administration, Information Technology, or a related discipline
- Minimum of one year's experience in digital product / project management and implementation
- Great sense of ownership, strong analytical, problem solving skills and excellent attention to detail
- Experience with project delivery in agile methodology and practices
- Proficiency in both English and Chinese
- Keen interest in latest FinTech technologies and trends
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Founded in 1933, Hang Seng Bank has continually innovated to provide best-in-class, customer-centric banking, investment and wealth management services for individuals and businesses.
